SHIPPING & DELIVERY

From Our Store to Your Wardrobe

At Eerglsskβ„’, we want every order to have a clear and dependable delivery process. The information below explains how orders are processed, shipped, tracked, and delivered.

Order Processing

Orders are generally processed within 2–5 business days after payment has been successfully authorized.

Processing may include payment verification, inventory confirmation, product preparation, packing, and carrier handoff.

Business days do not include weekends or public holidays. During holidays, promotional periods, or unusually high order volumes, processing may require additional time.

Shipping transit time begins after the order has been dispatched.

Estimated Delivery Time

After shipment, most orders are expected to arrive within approximately 7–15 business days, depending on the destination and carrier service.

The estimated total time from order placement to delivery is generally:

2–5 business days processing + 7–15 business days transit.

Delivery estimates are not guaranteed dates. Weather, carrier disruptions, customs inspections, holidays, incorrect addresses, or other circumstances outside our reasonable control may cause delays.

If we become aware of a significant delay before shipment, we may contact you with updated information and available options.

Shipping Availability

Available shipping destinations and delivery methods are shown during checkout where applicable.

Shipping availability may vary based on:

  • Destination
  • Carrier coverage
  • Product type
  • Package size
  • Transportation restrictions

We may be unable to deliver to certain locations that cannot reasonably be served by our available carriers.

Shipping Charges

Any applicable shipping fee will be clearly displayed during checkout before payment is completed.

Shipping charges may vary depending on the destination, package size, delivery service, or applicable promotion.

Order Tracking

When tracking is available, tracking information will be provided after shipment by email or through the order-status page.

Tracking updates may take a short period to appear after a shipping label has been created.

Shipping Address

Customers are responsible for providing complete and accurate shipping information when placing an order.

Please review your:

  • Recipient name
  • Street address
  • Apartment or unit number
  • City
  • State or province
  • Postal or ZIP code
  • Country
  • Contact information

If you notice an error after placing your order, contact service@eerglssk.com as soon as possible.

We will try to update the address before shipment, but changes cannot be guaranteed once fulfillment has begun.

Returned Packages

Packages may be returned to the sender because of an incorrect or incomplete address, failed delivery attempts, refusal, carrier restrictions, or failure to collect the shipment.

If a package is returned to us, please contact customer service. Depending on the circumstances, we may offer reshipment or an eligible refund.

Additional shipping charges may apply when reshipment is required because of incorrect customer-provided information or an uncollected package.

Delivered but Not Received

If tracking shows that your package was delivered but you cannot locate it, please:

  1. Check around the delivery location.
  2. Ask household members, reception staff, or neighbors where appropriate.
  3. Review any carrier delivery photo or notification.
  4. Contact the carrier using your tracking number.
  5. Contact Eerglsskβ„’ if the package still cannot be located.

We will assist with available shipment and carrier information.

Damaged Shipments

If your order arrives damaged, contact service@eerglssk.com and provide:

  • Your order number
  • A description of the issue
  • Clear photographs of the affected product
  • Photographs of the packaging where relevant

Please keep the product and packaging until the issue has been reviewed.

International Orders

For international deliveries, customs duties, import taxes, brokerage charges, or other government fees may apply depending on the destination.

Unless specifically stated during checkout, these charges are the responsibility of the recipient.

Customs processing may also extend delivery times.

Contact

For shipping questions or delivery assistance:

Email: service@eerglssk.com

Eerglsskβ„’ Customer Care